Product-specific coverage
A digital product may have a stated warranty period, limited replacement support, or no warranty. The coverage displayed for the purchased item controls over general expectations.
CUSTOMER CARE
Warranty Policy
Warranty coverage is product-specific. When a warranty period or support condition applies, it is shown with the relevant product or order information.
What warranty may cover
Where stated, warranty may cover situations such as a delivered credential becoming invalid or inaccessible within the applicable coverage period, subject to verification and product-specific conditions.
What may not be covered
Coverage may not apply to misuse, unauthorized sharing, resale contrary to product terms, changes made by the buyer, violation of third-party platform rules, failure to follow provided instructions, or issues arising after the displayed warranty period.
Making a warranty request
Use the secure order page or Telegram support and provide the order reference plus enough information to verify the issue. Never post private credentials publicly.