Information we process
Depending on how you use Sellzivo, information may include your name, email address, Telegram username, order details, payment references, delivery preferences, support messages, device or browser information, and security or fraud-prevention logs.
Why we use it
- To create, process and recover orders.
- To provide receipts, private delivery and order tracking.
- To handle support, warranty, replacement or refund requests.
- To protect the service against fraud, abuse and unauthorized access.
- To operate and improve the marketplace and reseller services.
Service providers
Information may be processed by payment, infrastructure, email, messaging, analytics or fulfillment providers when necessary to operate the service. Only information reasonably required for the relevant function should be shared.
Order links and credentials
Your secure order link and delivered credentials should be treated as private. Anyone with access to a valid secure order link may be able to view order information intended for the purchaser.
Retention and security
Order, transaction, delivery and security records may be retained for operational, fraud-prevention, accounting, dispute or legal purposes. Sellzivo uses reasonable technical and organizational measures to protect information, but no online system can guarantee absolute security.
Your requests
You may contact Sellzivo support regarding privacy questions or requests concerning information associated with your orders, subject to identity verification and applicable legal or operational requirements.