Privacy Policy
Last Updated: August 24, 2026
1. Information We Collect
We collect information to provide better services to our users:
- Account Information: Telegram username, user ID
- Transaction Data: Order history, payment method, purchase details
- Communication: Messages exchanged through the bot
- Usage Data: Pages viewed, features used
2. How We Use Your Information
- Process and deliver your orders
- Provide customer support
- Send order updates and notifications
- Improve our services
- Prevent fraud and ensure security
3. Information Sharing
We do not sell your personal information. We may share data with:
- Sellers: Only what's necessary to fulfill your order
- Payment Processors: To complete transactions
- Legal Authorities: When required by law
4. Data Security
We implement appropriate security measures to protect your information. All transactions are encrypted and order-linked support ensures privacy.
5. Your Rights
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your data (where applicable)
- Opt-out of marketing communications
6. Cookies and Tracking
Our website may use cookies for analytics and functionality. You can control cookie settings in your browser.
7. Third-Party Links
Our service may contain links to third-party websites. We are not responsible for their privacy practices.
8. Children's Privacy
Our service is not intended for users under 18. We do not knowingly collect information from children.
9. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes.
10. Contact Us
For privacy concerns, email: marketing@sellzivo.com